Questions, answered plainly

No, but don't take our word for it. Before you deposit anything, check three things: where client money is held, whether a payout returns to the method you paid with, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

Yes. Client deposits sit in a segregated account, separate from company funds, with regulated payment partners, so they are never used to run the business. That doesn't remove market risk: a position can lose value, and no honest broker will tell you otherwise.

Yes. A payout returns to the same method you deposited with, normally within one business day once identity checks are complete. You don't have to explain why you're withdrawing.

Orders at Sturdyield are routed through partners operating under CIRO and OSC rules for Canadian investors. Ask your analyst for the licence details before you deposit, any licence can be checked in the public register yourself.

From a commission on completed trades and from paid training, nothing else. We take no share of your deposit and we don't earn when a position loses. Every commission is shown before you confirm.

You can open and fund an account starting at C$350. You are free to add to your balance over time as your investment plan progresses and your confidence builds.

Request a withdrawal at any time from your dashboard. Funds are returned to your chosen payment method via your Canadian bank, subject to standard processing times of 2-5 business days.

Use your email and password on the login page to access your account dashboard. If you forget your password, use the 'Forgot password' link to reset it. Two-factor authentication adds an extra security layer to protect your account.

No. All costs are shown transparently before you commit. You will always see what applies to your plan - no surprise charges or hidden commissions.

You must be at least 18 years old to open an account and start investing. Verification of your age and identity is required during the KYC process.

You can fund your account via major Canadian bank transfers, debit cards, credit cards and selected e-wallets. The exact options are shown at the deposit step and vary by your bank and province.

Your dedicated financial analyst, supported by AI market signals, develops a custom strategy around your goals and risk profile. The analyst reviews opportunities, explains each recommendation, and executes trades on your behalf - combining human expertise with technology.

Your portfolio is managed to help weather volatility through diversification across stocks, ETFs, GICs and other assets suited to your risk profile. However, in a severe downturn, all investments can decline in value - this is the nature of market risk.

Yes. Your funds are held in a segregated account and are not mixed with company operations. In the unlikely event of business disruption, your capital remains protected.

You gain access to Canadian and global stocks, exchange-traded funds, GICs and other approved securities. Your analyst helps you build a diversified portfolio matched to your asset allocation strategy and investment timeline.

Check the CIRO or OSC website to verify a broker's licence and standing. Sturdyield is regulated under these authorities and maintains full compliance with Canadian financial and cybersecurity standards.

Investing carries inherent risk, but beginner-friendly support makes it accessible. You receive a personal analyst who guides you through every step with no prior market knowledge needed - and you control your risk through your chosen strategy.

Yes. You can request a full or partial withdrawal at any time from your dashboard. Your funds are returned to your registered payment method, though market timing may affect the final value of your portfolio.

Withdrawals are processed on business days and return to the method you deposited with. E-transfers and cards are usually faster than bank wires.

A government-issued photo ID and a recent proof of address, such as a utility bill or bank statement. This is required before any money can move.

It can be, provided you understand that capital is always at risk. Sturdyield pairs AI market signals with a personal analyst so beginners are not navigating volatility alone, but no platform removes market risk entirely.

Sign in with your registered email and password from the website or mobile browser. If you are ever locked out, resetting your password or contacting support restores access quickly.

Stocks, ETFs, GICs, forex and commodities, all inside one account so your portfolio can diversify as your goals change.